Thank you for visiting and shopping at Luxe Baby Co. Find Below Our Shipping Policy. Our dresses are only made after an order is placed.
Luxe Baby Store Ships Monday through Friday excluding holidays. The shipping cut off time is 3pm CST. Orders placed after 3pm CST will be processed the next business day. All shipping dates are pending credit card verification, which is usually 1-2 business days, and creation of your beautiful piece, usually takes 1 - 3 Weeks depending on the dress and order volume.
We specialize in handmade customised items, therefore we need a little more time to create your amazing piece. These are customized pieces, so please allow an additional 14 - 28 business days( 2 to 4 weeks) or longer for order processing, if we are experiencing a high volume of orders. Once your personalized item has been created to perfection, your order will ship with shipping method selected at checkout.
Choosing expedited shipping doesn't not guarantee rush orders unless you contact us with your order number immediately. Please Choose colour and size carefully, if you are not certain what colour or size to choose please contact us for assistance. Thank you.
If you are ordering for a special occasion or as a gift, we recommend that you please order at least 28 days prior to the event to ensure you receive your item in time.
Most customers receive their personalized item in 14 - 28 business days after payment process. But that time is not guaranteed. So allow yourself time to receive your order prior to an event.
Remember, we do not offer refunds, exchanges, or returns on personalized items. We will try our best to create your personalized piece as fast as possible and without defect. So please be patient with us. We want to deliver a customized item that exceeds expectations.
Our Office is in United Kindom but we ship dirrectly from our factories in China, Turkey or Nigeria depending on the dresses.